Update the Credit Card for Your Subscription

Change the card your GetCost subscription is charged to, on the web, iPhone or Android.

Where Your Card Is Stored

Your card is kept by the service you subscribed through, not by GetCost. To find out which one, open Settings | Get PRO - Subscriptions: under your plan, the screen shows Billed through Stripe, App Store or Google Play.

Billed through Where you change the card
Stripe GetCost, using the Manage Billing button
App Store Your Apple Account, in the iOS Settings app
Google Play Your Google account, in the Play Store
Note: Your subscription carries on as before. You do not need to subscribe again: the next renewal is charged to the new card.

Web (Stripe)

  1. Open Subscriptions

    Open Settings, then Get PRO - Subscriptions.

  2. Manage Billing

    Tap Manage Billing. This opens the secure Stripe billing portal.

  3. Add the New Card

    Add the new card and make it the default payment method.

Tip: The billing portal also lists your past invoices and receipts, so you can download them for your books.

iPhone and iPad (App Store)

Apple charges the payment method on your Apple Account, so the card is changed in iOS rather than in GetCost.

  1. Open iOS Settings

    Open the Settings app on your iPhone or iPad.

  2. Open Your Account

    Tap your name at the top, then Payment & Shipping.

  3. Update the Card

    Add the new payment method, or edit the existing one.

Instructions from Apple →

Android (Google Play)

  1. Open the Play Store

    Tap your avatar on the top right.

  2. Payments & Subscriptions

    Tap Payments & subscriptions, then Payment methods.

  3. Update the Card

    Add the new card, or edit the existing one.

In the GetCost app, Settings | Get PRO - Subscriptions also has an Update Payment Method button that opens your Google Play payment methods.

Instructions from Google →

Card Expired or Payment Failed

If your card expired, was replaced by your bank, or a renewal was declined, update the card using the steps above for where you are billed. The next charge then uses the new card.

If Your Plan Has Already Ended

Open Settings | Get PRO - Subscriptions and pick your plan again.

To change or cancel your plan instead, see Subscriptions.