Review Requests

Ask happy clients to leave a review on Google (and other sites) automatically after you invoice them. GetCost sends a friendly email with a link straight to your review page, so you get more reviews without lifting a finger.

Overview

Reviews build trust and win new work. GetCost can email your clients a request to leave a review shortly after you invoice them — while the job is still fresh in their mind. The email uses the same header as your shared estimates and invoices (your business name and Showroom link) and contains a button that takes the client directly to your review page.

You set this up once in Settings | Review Requests. It applies to your whole business and is shared across your team.

Subscription: Review Requests is a paid feature. It is available on a paid plan or during your trial. On a free plan you'll be prompted to subscribe when you try to turn it on.

Add Your Review Sites

First, tell GetCost where you want clients to leave reviews. Google is supported today, with more sites to come.

  1. Open Settings | Review Requests

    Go to the Review sites list on that screen.

  2. Tap Add

    Choose the provider (Google) and paste your review link.

  3. Save

    The site appears in your list with its icon. You can edit the link or remove the site at any time.

Where to find your Google review link

In your Google Business Profile, open Ask for reviews and copy the short link Google gives you, then paste it into GetCost. That link opens the "write a review" box directly for your client. GetCost shows the expected format as a hint below the link box.

Send Requests Automatically

Turn on Send review requests automatically to have GetCost email the request for you after each invoice. When you check the box, the Options dialog opens so you can set the schedule right away.

  1. Check "Send review requests automatically"

    The Options dialog opens the first time you enable it.

  2. Set your options

    Choose when to send, how long to wait, and customize the message (see below).

  3. Save

    From now on, qualifying invoices trigger a review request automatically. You can reopen the settings any time with the Options button.

Starts fresh: Turning the feature on only affects invoices going forward. Clients you invoiced before you enabled it won't be emailed, so nobody gets a request for old work.

Options

Open the Options dialog from the checkbox or the Options button to control how automatic requests are sent.

📅

Send

Choose the trigger: after the invoice is sent or after the invoice is paid. Waiting until paid targets your most satisfied clients.

⏳

Days to wait

Add a delay before the request goes out, so the client has time to enjoy the finished work before you ask. Set it to 0 to send right away — the request goes out within a few minutes of the invoice being sent or paid, with no wait.

✍

Custom message

Personalize the email body. Leave it blank to use the default message shown as the placeholder — it already includes your business name.

Tip: A short, warm message works best. Thank the client, mention the job, and make the ask simple — the review button does the rest.

Send a Review Email Manually

You can also send a review request on demand for any invoice, without waiting for the automatic schedule.

  1. Open the invoice

    Go to the invoice for the client you want to ask.

  2. Open the More menu

    Tap More and choose Send Review Email.

  3. Confirm

    The client receives the review request email right away.

Note: A manual send always goes out, even if the client is set to skip automatic review emails. Use it when you know a client is happy and want to ask directly.

Skip a Client

Some clients you'd rather not ask. On the client's profile you can turn off automatic review emails for that client only.

  1. Open the client

    Go to the client's details.

  2. Turn off automatic review emails

    Check the option to exclude this client. Automatic requests will skip them from now on.

Unsubscribe: Every review email includes an unsubscribe link. If a client unsubscribes, it only stops review emails — they still receive their estimates, invoices, and receipts as usual.

Reviews in Your Showroom

The review sites you add also appear as Leave a review buttons in your public Showroom (when your Showroom is enabled). Anyone visiting your Showroom can leave you a review, not just clients who receive the email.

Tip: Enable your Showroom in Settings | Business Information to show your review links, portfolio, and licenses to every visitor.