Venmo Payments

Accept Venmo payments from your clients by entering your Venmo handle. Clients can pay directly through the Venmo app when viewing an invoice.

Setup

Connecting Venmo is straightforward — all you need is your Venmo username.

  1. Go to Settings | Payment

    Open your payment settings from the Settings menu.

  2. Select Venmo

    Tap the Venmo option to open the Venmo configuration screen.

  3. Enter Your Venmo Handle

    Type your Venmo username without the @ symbol. For example, if your Venmo is @JohnSmith, enter JohnSmith.

  4. Enable Venmo Payments

    Toggle Accept Venmo payments to Allow.

  5. Save

    Tap Save to apply your settings. Your clients will now see a Venmo payment option on their invoices.

Note: Only business owners and admins can configure payment settings. You must enter a Venmo handle before enabling Venmo payments.

How Clients Pay

When a client views an invoice that has Venmo enabled, they will see a Venmo payment option. Tapping it opens the Venmo app on their device where they can send the payment to your handle.

What Your Client Sees

The invoice displays a Pay with Venmo option alongside any other payment methods you've enabled (credit card, PayPal, etc.). The client taps the Venmo button and completes the payment in the Venmo app.

Tip: Venmo works best for clients who already have the Venmo app installed on their phone. For clients who prefer other methods, you can enable multiple payment options at the same time.

Verifying a Venmo Payment

Venmo payments are not confirmed automatically. Venmo sends the money straight from your client to your Venmo account, so GetCost never sees the transfer and cannot tell on its own whether it arrived. Every Venmo payment therefore comes in as pending verification and waits for you to confirm it.

What Your Client Sees

After paying in the Venmo app, your client is returned to the invoice and shown "Your payment is pending verification. It will be confirmed once the contractor receives and verifies it." This is normal — it does not mean the payment failed.

  1. Check Venmo

    Open the Venmo app and confirm the money actually arrived in your account.

  2. Open the Invoice

    In GetCost, open the invoice the client paid. The Venmo payment is listed as pending.

  3. Mark It Verified

    Confirm the payment. The invoice is then marked paid and the balance updates. Until you do this, the invoice keeps showing an outstanding balance.

Note: Because verification is manual, GetCost cannot detect a failed or reversed Venmo transfer. Always confirm the money is in your Venmo account before marking a payment verified. If a client says they paid but nothing arrived, that is between them and Venmo — GetCost has no record of the transfer.
Tip: If you would rather not verify payments by hand, enable credit card payments (Stripe) in Settings | Payment. Those are confirmed automatically and mark the invoice paid for you.