Payment Reminders

Send payment reminders to clients with overdue invoices. GetCost automatically marks invoices as overdue when the due date passes and lets you send reminders by email or SMS.

Overdue Status

When an invoice's due date passes without full payment, GetCost automatically changes its status to Overdue. You don't need to do anything — the system handles this for you.

How Due Dates Work

The due date is calculated from the invoice's issue date plus the due term (e.g., 30 days). You can set the default due term in Settings | Profile and adjust it per invoice.

Overdue invoices are highlighted in your invoice list and also appear in the Focus screen so you can quickly see which clients need a reminder.

Send a Reminder

Once an invoice is overdue, a Send Reminder option becomes available. You can send the reminder by email or SMS.

  1. Open the Overdue Invoice

    Navigate to the invoice that is marked as overdue.

  2. Tap Send Reminder

    Open the More menu and tap Send Reminder. This option only appears when the invoice is overdue.

  3. Choose Email or SMS

    The send dialog opens with a pre-filled reminder message. You can edit the subject and body before sending, or switch to SMS.

  4. Send

    Tap Send to deliver the reminder. The client receives the message with a link to view and pay the invoice.

Reminder Email

The reminder email subject includes (Overdue) to clearly indicate the invoice is past due. The body reminds the client that the invoice is overdue and includes a button to view or pay it.

Note: Reminders are sent manually. There is no automatic reminder feature at this time. You choose when to follow up with each client.

Overdue Notifications

You can receive a notification when one of your invoices becomes overdue. This helps you stay on top of unpaid invoices without checking the list manually.

  1. Go to Settings | Profile

    Open your user profile settings.

  2. Find Notification Preferences

    Scroll to the notifications section.

  3. Configure Overdue Notifications

    Choose how you want to be notified when an invoice becomes overdue: Email, Push notification, both, or none.

Tip: Enable push notifications to get an alert on your phone the moment an invoice becomes overdue, so you can send a reminder right away.

Tips

📅

Set Clear Due Dates

Include a due date on every invoice. Common terms are Net 15 or Net 30. Set your default in Settings | Profile.

🔍

Check Focus Daily

The Focus screen highlights overdue invoices alongside other items that need your attention.

📩

Follow Up Promptly

Send a reminder soon after the due date passes. A friendly follow-up often resolves overdue payments quickly.

💳

Offer Easy Payment

Enable credit card, PayPal, or Venmo so clients can pay immediately when they receive the reminder.