Emails

How GetCost sends emails and how to connect your own email account.

Default Email

By default, all emails (estimates, invoices, reminders) are sent from noreply@getcost.com. This works out of the box with no setup required.

Not receiving emails? If your clients do not receive their emails, ask them to check their spam or junk folders. They may also want to add noreply@getcost.com to their contacts.

Connect Your Own Email

You can send estimates and invoices from your own business email address instead of noreply@getcost.com. Go to Settings | Email and tap Add Email to connect your email account.

Setup Steps

  1. Enter a Display Name (e.g. your business name) and your Email Address.
  2. If you use a common provider (Gmail, Outlook, Yahoo, iCloud), the SMTP and IMAP server settings will be filled in automatically. Otherwise, enter them manually.
  3. Under Credentials, select the Authentication method:
    • OAuth2 — Recommended for Gmail. Select OAuth2, then click Connect. A Google sign-in window will open so you can authorize access. No password needed.
    • Password — Enter your email username and password. For Gmail with 2-step verification, you must use an App Password.
  4. Click Connect (for OAuth2) or Save (for Password) to finish.

Gmail Setup

For Gmail accounts, OAuth2 is the recommended authentication method. It is more secure and does not require managing App Passwords.

Gmail with OAuth2

  1. Enter your Gmail address — the server fields will auto-fill.
  2. Under Credentials, change Authentication to OAuth2.
  3. Click Connect.
  4. Sign in with your Google account in the popup window and authorize access.

Once connected, the dialog will show Connected via Google. You can also enable Sync with Google Calendar to automatically push your schedule changes to Google Calendar.

Supported Providers

When you type your email address, the SMTP and IMAP settings are automatically filled for these providers:

ProviderSMTP ServerIMAP Server
Gmailsmtp.gmail.com:587imap.gmail.com:993
Outlook / Hotmailsmtp-mail.outlook.com:587outlook.office365.com:993
Yahoosmtp.mail.yahoo.com:587imap.mail.yahoo.com:993
iCloudsmtp.mail.me.com:587imap.mail.me.com:993

For other email providers, enter the SMTP and IMAP server addresses, ports, and encryption settings manually. Contact your email provider for these details.

Troubleshooting

Common Issues

  • Invalid credentials — Double-check your username and password. For Gmail, use OAuth2 instead of a password. For other providers with 2-step verification, you may need an App Password.
  • SMTP host error — Make sure the SMTP Server field contains a server address (e.g. smtp.gmail.com), not your email address.
  • Emails still come from noreply@getcost.com — After adding your email account, make sure it is enabled in Settings | Email.