Appointment Reminders

Automatically remind clients before their appointments and send scheduling links so clients can book or confirm their own time slots.

Automatic Reminders

GetCost can automatically send reminders to your client before an appointment. Two reminder options are available, and you can enable one or both.

📅

1 Day Before

Sends the client a reminder 24 hours before the scheduled appointment.

⏲

30 Minutes Before

Sends the client a reminder 30 minutes before the appointment starts.

  1. Open the Appointment

    Navigate to the scheduled event you want to set reminders for.

  2. Assign a Client

    Make sure a client is selected on the appointment. Reminders require a client to know who to notify.

  3. Enable Reminders

    Check the boxes under Client's reminder to enable the 1-day and/or 30-minute reminders.

Note: Reminders are sent to the client, not to you or your team. Your reminder preferences are remembered for future appointments.

Send Schedule Link

Pro Feature

Send your client a link so they can pick a time that works for them or confirm an appointment you've already proposed.

  1. Open the Appointment

    Navigate to the scheduled event in the agenda.

  2. Tap Send Schedule Link

    Tap the Send Schedule Link button in the event editor.

  3. Choose a Mode

    Select Schedule to let the client pick from available time slots, or Confirm Only to ask them to confirm a specific date and time you've already chosen.

  4. Send by Email or SMS

    Choose to send the link via email or SMS. The client receives a message with a link to view and respond.

Client Booking

When a client receives a schedule link, they can book or confirm without creating an account.

What the Client Sees

  • Schedule mode: A list of available time slots to choose from. The client taps a slot to book that time.
  • Confirm Only mode: The proposed appointment date and time with an option to confirm or decline.

After the client responds, the appointment status updates on your agenda automatically. A Confirmed status means the client accepted, while Canceled means they declined.

Appointment Notification

After setting an appointment, you can send the client a notification email to let them know the appointment has been scheduled. GetCost will ask if you'd like to notify the client when an appointment is confirmed.

Tip: Combine automatic reminders with appointment notifications for a complete client communication flow: notify when booked, remind 1 day before, and remind again 30 minutes before.